Palliative and end-of-life care are provided in the final days of someone’s life. This is understandably an exceedingly difficult and sensitive time for families, and we will endeavour to ensure wishes and privacy are adhered to whilst also providing the support and care required to ensure the final days/weeks are as comfortable and pain-free as possible. We will work closely with the community nursing teams to deliver care that goes above and beyond, as we want this experience to be as easy as possible for all concerned.
As part of our commitment to our clients, we will ensure that we are in communication with their families after they have passed. We understand that grief is a process that takes time to heal from and we want to share with you a shoulder to cry on, or a reassuring voice during a difficult period.